Va. board alleges improper care at adult-care homes

A state board has suspended the licenses of the owner of six adult-care homes in Hampton Roads and two of his administrators, declaring that there was "substantial danger to the public health and safety" in two of the homes.

Among the issues: At Madison Retirement Center in Williamsburg in May, a diabetic resident with high glucose readings fell, declined to be taken to the hospital, and died the next day, the board said in a hearing notice. Ashwood Assisted Living in Hampton lacked sufficient food and medicine and did not have enough staff working on multiple occasions, the notice alleged.

The Board of Long-Term Care Administrators suspended the licenses of Scott Schuett, who owns both homes as well as two in Chesapeake, one in Suffolk and another on the Peninsula, according to the state's Department of Social Services, which oversees facilities. The board did not cite any issues at the other homes. Schuett holds licenses for administrator and preceptor, according to the Department of Health Professions.

The board also suspended the licenses of Madison administrator Donna Norvell and Rena Gaddy, the Ashwood administrator, when it met by phone Sept. 13.

The license suspensions went into effect the next day, according to the state's Department of Health Professions.

The three may not practice as assisted-living administrators for the time being. The license suspensions are temporary until the board meets Oct. 30 and 31 to hear evidence and make a final decision.

Schuett did not return numerous calls seeking comment. When reached at their respective facilities Monday, Norvell and Gaddy said they did not want to comment.

The board also made several other allegations of improper care, including that:

- Neither Schuett nor Norvell made sure that the diabetic resident received proper supervision, care and attention.

- At Madison, medications were not administered correctly and records for medications were not maintained properly.

- At Madison, as at Ashwood, there wasn't enough food for residents on several occasions in 2011 and 2012. Nine residents lost significant weight, but that was not reported to their doctors.

- At Ashwood, Schuett and Gaddy failed to obtain sex offender registry information for new residents and failed to ensure that residents' medications were available and being given properly.

At another of Schuett's facilities, Oakwood Assisted Living in Suffolk, police are investigating what happened to a 45-year-old resident found in a shower with serious head injuries in August. As of Monday, police said they are still investigating the incident.

The investigation at Oakwood came five months after a 42-year-old resident was charged with aggravated malicious wounding of a 92-year-old woman at the facility, where Schuett has said the majority of residents suffer from mental illness and are on Medicaid.

Veronica Gonzalez, 757-222-5208,

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